Your Privacy Is Our Priority

This Privacy Policy is an important document that forms the foundation of our relationship with bdkb platform users. By using bdkb's website and services, you agree to the terms of this policy. We ask that you read this document carefully and contact our support team if anything is unclear.

1. Definitions and Scope

In this policy, "personal information" refers to any information that can directly or indirectly identify an individual. "Processing" refers to any activity involving the collection, storage, modification, use, transmission, or deletion of data.

This Privacy Policy applies to bdkb's website (bdkb.lat), mobile version, and all related digital services. If you create an account on our platform, participate in betting or gaming activities, or contact us in any way, this policy will apply to you.

2. What Information Is Collected

2.1 Information You Provide Directly

When you register an account on bdkb or use our services, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, or Rocket account number)
• Documents required for identity verification
• Information you provide when contacting our support team

2.2 Automatically Collected Information

To improve your browsing experience, bdkb automatically collects certain technical information:

• IP address and device type
• Browser information and operating system
• Time spent on the website and pages visited
• Information from cookies and similar tracking technologies
• Transaction and gaming history

3. Purpose of Data Use

bdkb uses collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Account creation, management, and verification
• Processing financial transactions including deposits and withdrawals
• Smooth operation of betting and gaming services
• Ensuring the security of user accounts

3.2 Legal Compliance

• Identity verification and fraud prevention
• Compliance with anti-money laundering (AML) regulations
• Protection of minors from gambling — bdkb serves only those aged 21 and above
• Providing information upon request from regulatory authorities

3.3 Service Improvement

• Analysis and improvement of user experience
• Identification and resolution of technical issues
• Development of new services and features

3.4 Communication and Support

• Sending transaction notifications
• Responding to support requests
• Sending security alerts
• Informing users of changes to services

4. Cookie Policy

The bdkb platform uses cookies and similar technologies. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

4.1 Types of Cookies

• Essential Cookies: Essential for maintaining login status and ensuring security
• Functional Cookies: Store language preferences and user settings
• Analytics Cookies: Help improve services by analyzing user behavior

You can disable cookies by changing your browser settings. However, this may cause some bdkb services to not function properly.

5. Data Sharing and Third Parties

bdkb never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only necessary information is shared with trusted partners providing payment processing (bKash, Nagad, Rocket), technical infrastructure, and gaming software. These organizations operate under strict confidentiality agreements.

5.2 Legal Requirements

Disclosure of information may be required to comply with court orders, investigations, or applicable laws. In such cases, bdkb provides only the information that is legally required.

5.3 Fraud and Cybersecurity

If any fraudulent activity is detected or in the interest of cybersecurity, information may be shared with relevant authorities.

6. Data Security Measures

bdkb adopts industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmitted on the platform is transferred through encrypted connections
• Database Encryption: Sensitive data is encrypted when stored
• Access Controls: Only authorized staff can access the necessary information
• Regular Security Audits: Regular reviews are conducted to identify system vulnerabilities
• Two-Factor Authentication: Option to add an extra layer of security to your account

7. Data Retention Period

bdkb retains your information only for as long as it is necessary or required by law. The following policy is followed:

• All information is retained while the account is active
• After account closure, certain information may be retained for a specified period due to legal requirements
• Financial transaction records are retained in accordance with regulatory rules
• After consent for marketing communications is withdrawn, the information will no longer be used for that purpose

8. Your Rights

As a bdkb user, you have the following rights regarding your personal information:

8.1 Right to Access

You can find out what information bdkb holds about you. You may request a copy of this information from our support team.

8.2 Right to Correction

You have the right to request correction of any inaccuracies in your information. Data can be updated through account settings or with the help of our support team.

8.3 Right to Deletion

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Restrict Processing

You have the right to request that the processing of your information be limited to specific activities, particularly while a dispute about the accuracy of the data is ongoing.

8.5 Right to Object

You have the right to object to the use of your information for direct marketing purposes. In such cases, we will stop using the information as per your instructions.

To exercise any of the above rights, please notify our support team at [email protected].

9. Protection of Minors

bdkb is for those aged 21 and above only. We do not knowingly collect information from minors. Age verification is a mandatory step in the registration process.

If we have information indicating that a user is under 21, their account will be closed immediately and the collected data will be deleted.

10. International Data Transfers

bdkb serves users in Bangladesh. In some cases, data may be transferred elsewhere due to technical infrastructure requirements. In such cases, appropriate contractual arrangements are ensured to protect the data.

11. Third-Party Websites and Services

The bdkb platform may contain links to other websites. When accessing third-party websites, their own privacy policies will apply, and bdkb is not responsible for those. Third-party gaming software providers also follow their own privacy policies.

12. Changes to This Policy

bdkb reserves the right to update this Privacy Policy from time to time. If there are significant changes, we will notify you via your registered email or through the platform. Continued use of the platform after the updated policy is published will be taken to mean that you agree to the new policy.

The "Last Updated" date shown at the top of the page indicates the time of the most recent change. Previous versions can be obtained from the support team upon request.

13. Contact and Complaints

If you have any questions, suggestions, or complaints about this Privacy Policy, please contact us. bdkb's support team is available 24/7 to assist in Bengali and English:

• Live Chat: Chat directly through the platform
• Email: [email protected]

Upon receiving a complaint, bdkb will investigate and take appropriate action as quickly as possible. Identity verification may be required for important data protection requests.